Relaxpark has more than 600 parking spaces in two garages and one outdoor parking lot. The minimum height for the parking garage is 1,90m. At high capacity utilisation, your vehicle will travel a maximum of 24 km (12 km at low capacity utilisation). If you vehicle exceeds a length of 5,25m or a width of 2,20 the parking might charge you an additional fee.
Shuttle parking
First, you drive your car to the car park where staff will gladly assist you with your luggage, a free shuttle bus will then take you to the departures hall. The bus will take you back to the car park on your return journey.
Valet parking
When you choose valet service, a Relaxpark staff member will collect your car at the airport, and after a quick inspection, your car will be parked on their parking area whilst you continue your journey. On your return to the airport, your car will be delivered to the airport.
The Relaxpark terrain is fenced off and secured by entrance barriers. It is under CCTV and guarded by staff. Car keys are kept in a safe.
When handing over your car with valet parking, your car will be inspected for any damage. Relaxpark's drivers are insured and will park your car according to their general conditions.
Relaxpark's staff will help you unload and load you vehicle. For more comfortable waiting times you'll find a selection of drinks and coffee at the reception lounge.
Whilst parked, you can choose to get your car washed.
Child seats are available in the shuttle bus.
3 persons are included in the booking price. For more than 3 people, a surcharge will be charged for each additional person. If you have not used the options for this in the booking window, you must pay the difference on site.
Shuttle parking
Arrival
Relaxpark is located at the Kieshecker Weg 128, Düsseldorf, which is just 600m from the airport. A staff member in a red vest wil welcome you at the collection point. After the inspection of your car you will be driven to the departure hall of the airport in 2 minutes. Your car will be safely parked at the parking space of your choice.
Return
After collecting your lugagge please call Relaxparken so they can pick you up from Departures Hall B-C.
If you need to shorten or extend your journey, then please contact Relaxpark. When extending your booking, then please note that any extra costs can be settled at the end of journey.
Valet parking
Arrival
Drive straight to Düsseldorf Airport. Please call Relaxpark 15 minutes before you arrive, a driver will then be despatched to the airport to meet you and collect your car.
A Relaxpark's staff member will wait for you at Departures Hall B-C. They will have your details at hand and will recognize your car. Relaxpark's staff members can be recognized by their red company uniforms.
After a short inspection, you will hand in your car keys to the staff member, he or she will drive your car to their car park. Your car will not be driven for more than 24 kilometers during its journey to the car park and back.
Return
On returning to the airport, please call Relaxpark once you have collected your luggage and a driver will take your car to Departures Hall B-C (Abflug-Terminal B-C), where he or she will meet you and return your keys and car to you. Please note, that if you choose the indoor parking option, your vehicle will be parked outside during the last night prior your arrival, so that your vehicle can be delivered faster to the airport.
If you need to shorten or extend your journey, then please inform IPS Parken. Any additional costs incurred can be settled directly with IPS Parken.
Kieshecker Weg 128, D-40468, Düsseldorf
