Safety checked
7M safety checks done by our customers.
Parkos Brand Promises: Safety, Punctuality, and Flexibility
At Parkos, we believe your vacation starts the moment you park your car. To ensure a stress-free start to your journey, we hold all of our parking partners to high standards. Behind the scenes, we continuously evaluate every single provider on our platform based on our three core Brand Promises: Safety, Punctuality, and Flexibility.
- Active in 12 countries
- Over 7 million customers worldwide
- 1000+ parking providers
Why Brand Promises Matter
Since the beginning, we’ve focused on finding the best parking deals. And while price is still important, travellers today look for more than just savings. You want to know: Is my car safe? Will the shuttle show up on time? What happens if my flight is delayed?
Our promises answer these questions. They build trust between you and our parking partners, and they make sure Parkos is a reliable place to book. Having three separate evaluations helps our customers compare providers based on what matters most to them, whether that’s just safety, punctuality, or all three.
No surprises
We offer the best prices only, and the service will be as agreed.
Change of plans? No problem
Free changes or cancellation up to 24 hours in advance.
Safety – Peace of Mind for Your Journey
What Safety Means to Us
Safety means knowing your car is secure and you feel comfortable during your trip. It’s more than fences or cameras; it’s the peace of mind that comes with leaving your car in good hands.
How We Measure Safety
- Verified security features like CCTV, lighting, and staff presence
- Customer reviews mentioning safety
- Records of incidents or complaints
Why Safety Matters
- For you: Confidence when choosing where to park
- For our partners: Recognition for strong safety standards, motivation to keep improving
- For us: A marketplace built on trust
Punctuality – Always On Time
What Punctuality Means to Us
At Parkos, we view punctuality as the truest measure of overall reliability. It is not just about watching the clock; it is about trusting that the parking provider will deliver a consistent, dependable service exactly as agreed upon. When a provider consistently respects your schedule and operates seamlessly, they prove they are a partner you can rely on.
How We Measure Punctuality
- Review questions about wait times
- Customer complaints about delays
- Shuttle frequency compared to airport distance
- Operational data like service hours and transfers
Why Punctuality Matters
- For you: Less waiting, smoother travel, peace of mind that reduces travel stress
- For our partners: Insights to improve operations and earn loyalty
- For us: A reliable service
Flexibility – Support When Plans Change
What Flexibility Means to Us
Flights get delayed, traffic jams happen, and sometimes you just arrive earlier or later than planned. Flexibility is about how well a parking provider adapts to changes when life gets in the way or something doesn’t go as planned.
How We Measure Flexibility
- Grace periods for early or late arrivals
- Customer reviews mentioning flexible solutions
- Booking options like last-minute availability or extended opening and service hours
Why Flexibility Matters
- For you: Reassurance that your booking can be adapted to changes.
- For our partners: Recognition for fair and helpful policies
- For us: A stress-free experience even when the unexpected happens
How to Spot Our Promises in Action: Look for the Badges
While we rigorously evaluate all our partners against these three promises, we want to make it incredibly easy for you to find the absolute best when you are comparing your options. That is why we created Parkos Badges.
When you browse our parking comparison page, keep an eye out for special badges, like Flexi+, Safety+, or Reliability+, next to certain parking providers.
How to use these badges:
- They highlight the top: We only award these badges to the Top performing parkings at each airport for that specific category.
- Match them to your priority: If security is your absolute top concern, look for the Safety+ badge. If you are on a tight business schedule and can't afford a minute of delay, prioritize parkings with the Reliability+ badge.
- Hover for details: You can click or hover over the small "i" icon next to any badge on our comparison page to see exactly why that parking provider earned their top-tier status.
By combining our rigorous background evaluations with these easy-to-spot badges, we give you the tools to book with total confidence.
FAQ
1. Why doesn't the parking I want to book have a badge?
We rigorously vet and evaluate all of our parking partners based on our Brand Promises. However, our badges are an exclusive award reserved only for the top-performing parkings at each airport in that specific category. A parking without a badge is still a trusted Parkos partner; the ones with badges are simply the current top-ranking leaders for Safety, Reliability, or Flexibility.
2. How often are the badges updated?
We continuously monitor our partners' performance behind the scenes. Because we are always analyzing new customer reviews, wait times, and operational data, a parking's score can change. This means the badges are dynamic and always reflect the most current, best-performing providers at your chosen airport.
3. Can a single parking provider have more than one badge?
Absolutely! If a parking provider goes above and beyond and ranks in the top for multiple categories, for example, both Safety and Reliability, you will see multiple badges displayed next to their listing on our comparison page.
4. Do my customer reviews actually affect who gets a badge?
Yes, they play a very important role! We rely on real customer feedback to measure essential factors like how long you waited for a shuttle, how accommodating the staff was, and how secure you felt leaving your car. Your post-trip reviews directly impact a parking's internal score and their ability to earn or keep a badge.
Benefits for Customers and Partners
For you: More transparency, more confidence and reassurances in your choices, and a smoother start to your trip.
For our partners: Clear benchmarks, tools to improve, and the chance to stand out in a competitive market.